Shareholder FAQ

Shareholders Questions Answered

Shareholder FAQ2019-02-27T12:11:27+00:00
Why Turf Tek Direct?2020-01-22T19:03:51+00:00

Customers choose Turf Tek Direct for many reasons, starting with our high-quality products and northeast distribution. Superior customer service is just as important to us as the look and feel that set Turf Tek Direct’s products apart – and we offer an array of financing and payment options to make synthetic grass a winning option for any budget.

How do I remove debris from my artificial lawn?2020-01-22T17:26:45+00:00

A leaf blower or simple garden hose will do the trick. One of the best advantages of synthetic grass is its super-easy maintenance.

What can you tell me about your infill material?2020-01-22T17:25:58+00:00

Turf Tek Direct distributes an antimicrobial infill product known as SofFill™, made from an acrylic-coated silica. It avoids the harmful off-gassing of crumb-rubber infill and the unpleasant odor and dust often associated with rubber materials, and with no lead or heavy metals, it’s the most environmentally friendly infill product on the market. Our infill has no static cling, unlike rubber infill materials that stick to clothing, and it doesn’t float – eliminating concerns about hazardous runoff.

How much does it cost?2020-01-22T17:24:44+00:00

Turf Tek Direct’s synthetic grass products are priced by the square foot and installation costs vary based on the details of a specific project. The initial costs of installing a new synthetic lawn may be slightly more than simply re-sodding your yard, but by eliminating costs associated with watering, fertilizing, mowing, aerating, seeding and other gardening/landscaping services, your no-maintenance lawn will prove to be a cost savings in no time!

Are your products “pet friendly?”2020-01-22T17:24:09+00:00

Yes. Pet urine may discolor your traditional lawn, but not our synthetic blades. Cleaning up after your pets was never this easy, and we make extra sure nothing in our products will harm your family’s best friend.

What can you tell me about drainage?2020-01-22T17:37:27+00:00

Turf Tek Direct products drain at a rate of 400 inches per hour!

Does Turf Tek Direct offer a warranty?2022-04-28T17:31:02+00:00

Of course! Our artificial grass products come with a 10-year transferable manufacturer’s warranty, and we’re also happy to offer a five-year installation warranty.

What long-term effects does sunlight have on your products?2020-01-22T17:21:03+00:00

Our artificial grass blades have been carefully engineered to resist fading and other sun-based damage.

Can installing Turf Tek Direct products increase the value of my home?2020-01-22T17:35:59+00:00

Yes it can! Some estimates say that replacing ugly brown sod with lush synthetic grass can add 10 percent or more to residential or commercial property values.

Is synthetic grass flammable?2020-01-22T17:35:22+00:00

No. Lit cigarettes or burning coals from barbecue grills will melt the fibers in the spot where they fall, but Turf Tek Direct’s artificial grass is not flammable – and any melted spots can be easily clipped away.

Have Turf Tek Direct synthetic grass products been tested for safety and environmental hazards?2020-01-22T19:02:32+00:00

Absolutely. We’ve undergone extensive testing and all of the products we sell meet or exceed federal safety standards. The products are free of lead and heavy metals, and our playground grass and SofFill™ combination are certified by the International Play Equipment Manufacturer’s Association.

What is the grass turf product composition?2020-01-22T17:32:46+00:00

Turf Tek Direct is an official dealer of premium synthetic grass made from polyolefin, a combination of polypropylene and polyethylene. The grass and its fill and backing materials are 100-percent recyclable – a truth not all synthetic lawns can claim.

What is the Turf Tek Direct service area?2020-01-22T19:02:01+00:00

Turf Tek Direct has established a reputation as one of the leading synthetic grass and turf providers in the Northeast Region: Connecticut, Delaware, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont.

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